Privacy Policy

1. Introduction

At First Degree Express and Cargo Limited, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect personal information from you when you use our services, including:

  • Personal Identification Information: Your name, email address, phone number, and other contact details.
  • Shipment Information: Details about the items being shipped, delivery address, and recipient information.
  • Payment Information: Billing address, payment method details, and transaction information.
  • Technical Information: IP address, browser type, and data on how you use our website.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide and manage our shipping and logistics services.
  • To process your transactions and shipments.
  • To communicate with you regarding your orders, shipments, and other inquiries.
  • To improve our services and website functionality.
  • To comply with legal obligations and prevent fraud.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who help us with shipping, payment processing, or other business operations.
  • Legal Compliance: Law enforcement or government agencies if required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

5. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: You can request copies of your personal data.
  • Correction: You can request that we correct inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal data, under certain conditions.
  • Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.
  • Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These may collect information about how you interact with our website and services. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

First Degree Express and Cargo Limited
support@csclogistics.com.ng