Terms of Service

1. Introduction

Welcome to First Degree Express and Cargo Limited ("we," "our," "us"). By using our shipping, logistics, and cargo services ("Services"), you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with these terms, you should not use our Services.

2. Services

We offer a variety of shipping, express delivery, and cargo handling services. The specific details, including prices and delivery timelines, may vary depending on the type of service chosen. All services are subject to availability and limitations based on operational constraints.

3. User Obligations

By using our Services, you agree to:

  • Provide accurate and complete information regarding the shipment.
  • Ensure all items shipped are properly packed and labeled.
  • Comply with all applicable laws, regulations, and conventions.
  • Pay all applicable fees and charges related to the services.
  • Inform us of any special handling or hazardous materials.

4. Prohibited Items

Certain items are prohibited from being shipped through our services, including but not limited to:

  • Hazardous materials and chemicals
  • Firearms, ammunition, or explosives
  • Perishable goods (unless specifically agreed upon)
  • Drugs, narcotics, or controlled substances
  • Items prohibited by national or international law

We reserve the right to reject or refuse to handle any items we deem inappropriate for shipment.

5. Shipping and Delivery

  • All delivery times are estimates and may vary based on factors beyond our control, including weather conditions, transportation delays, and customs procedures.
  • We will make reasonable efforts to ensure timely delivery, but we do not guarantee delivery by a specific date or time.
  • Customers are responsible for providing accurate delivery details. We are not responsible for delays or losses due to incorrect addresses.

6. Fees and Payments

  • Our shipping rates and fees are based on the service selected, the weight and size of the shipment, and the destination.
  • All charges must be paid in full before delivery unless otherwise agreed.
  • Late payments may incur additional charges.

7. Limitation of Liability

  • Loss or damage to items due to improper packaging.
  • Delays caused by customs or governmental authorities.
  • Acts of God, natural disasters, strikes, or any event beyond our control.
  • Indirect, incidental, or consequential damages arising from the use of our services.

Our liability for lost or damaged shipments is limited to the declared value of the goods or the maximum liability permitted under applicable law, whichever is lower.

8. Insurance

We offer shipping insurance as an optional service. If you choose not to purchase insurance, you assume the risk of loss or damage to your shipment. If insured, claims must be submitted within [time period, e.g., 30 days] of the delivery or the expected delivery date.

9. Customs and Regulatory Compliance

You are responsible for ensuring that all shipments comply with applicable customs regulations and laws. Any customs duties, taxes, or fees associated with the shipment are your responsibility.

10. Privacy Policy

We value your privacy. Our Privacy Policy outlines how we collect, use, and protect your information. By using our Services, you agree to the terms of our Privacy Policy.

11. Termination

We reserve the right to suspend or terminate your access to our services for any violation of these terms or any conduct that we, in our sole discretion, believe is harmful to our interests or other users.

12. Amendments

We may update or modify these terms from time to time. Any changes will be posted on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of Lagos State, Nigeria. Any disputes arising from these terms or the use of our services will be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

14. Contact Information

If you have any questions about these terms or our services, please contact us at:

First Degree Express and Cargo Limited
support@csclogistics.com.ng